PopScript does not upload your videos. Editing happens on your iPhone. To create a transcript, the app sends a compressed copy of the audio only to our transcription provider, and that audio is deleted once the transcript comes back. This policy explains that in full, along with everything else we collect.
This policy applies to the PopScript iPhone app and to popscript.app. We are Revival LLC d/b/a PopScript ("PopScript", "we", "us"), a Delaware limited liability company operating from Nevada, United States.
1. Information we collect
Information you give us
- Account details. An email address if you sign up by email, or the details Apple or Google shares when you use Sign in with Apple or Google. With Sign in with Apple you may hide your real address, and we only ever see the relay address.
- Onboarding answers. The choices you make when you first open the app, such as the kind of videos you make and how often you post. We use these to tailor the app.
- Support messages. Anything you send us when you report a bug or ask for help.
Information created when you use the app
- Your videos and projects. Stored on your device. We do not receive them.
- Audio for transcription. A compressed audio track extracted from your video, sent to our transcription provider and deleted after the transcript is produced. See section 3.
- Transcripts and edits. Stored on your device with your project.
- Usage minutes. We count the minutes of video you transcribe, so we can apply your plan's limit.
- Subscription status. Which plan you are on and whether your trial is active. Apple handles the payment itself.
Information collected automatically
- App and device data. App version, device model, iOS version, language, and a random identifier for your installation.
- Crash and performance data. Technical reports when something goes wrong.
- Product analytics. Which screens and features are used, so we can improve them.
- Website data. If analytics or advertising tools are enabled on popscript.app, they may set cookies and record pages visited and referring links. The app itself does not use advertising cookies.
We do not collect your payment card details. Apple processes all purchases; we only receive confirmation that a subscription is active.
2. How we use this information
- To provide the app: transcribing your video, detecting filler words, silences and repetitions, and saving your projects.
- To run your account and apply your plan's editing minutes.
- To answer support requests and send service messages, like a sign-in link.
- To fix crashes, prevent abuse and keep the service secure.
- To understand which features are used and improve them.
- To meet legal obligations.
We do not sell your personal information, and we do not share it for cross-context behavioural advertising.
3. Your video and audio, specifically
This is the part most people care about, so it is worth being exact.
- Your video file never leaves your device through PopScript. It is not uploaded, stored or viewed by us.
- A compressed audio track is uploaded so it can be turned into text. It is sent over an encrypted connection to Deepgram, our transcription provider, held only as long as transcription takes, and then deleted from our storage.
- We instruct Deepgram not to use your audio to train models.
- Detection happens on your phone. Deciding which words are filler, which gaps are silences and which phrases repeat is done on the device, from the transcript.
- Your edits are non-destructive. Your original footage is never altered, on your device or anywhere else.
- Exported videos are saved to your Photos library, and to wherever you choose to share them. Once you share a video with TikTok, Instagram or anyone else, their terms apply, not ours.
4. Who we share information with
We share only what a provider needs to do its job:
| Provider | What it does | What it receives |
|---|---|---|
| Deepgram | Speech-to-text | The compressed audio track, deleted after transcription |
| Supabase | Accounts, database, file storage | Account details, usage minutes, temporary audio |
| RevenueCat | Subscription management | A user identifier and subscription status |
| Apple | Payments, sign-in, app delivery | Purchase and account details, under Apple's own policy |
| Sentry | Crash reporting | Technical error details and device information |
| PostHog | Product analytics | Feature usage events tied to a random identifier |
| Resend | Support and sign-in emails | Your email address and message |
We may also disclose information if the law requires it, to protect our rights or someone's safety, or as part of a merger or sale of the business. If that happens, we will say so in this policy.
5. How long we keep it
- Audio for transcription: deleted once the transcript is ready.
- Account details, usage minutes and subscription status: for as long as your account exists, then deleted or anonymised within 90 days of your request.
- Crash and analytics data: typically up to 12 months.
- Support emails: up to 24 months.
- Projects, videos and transcripts: on your device, under your control. Deleting the app deletes them.
6. Your choices and rights
You can:
- Delete your account and data by emailing hello@popscript.app. We action this within 30 days.
- Ask for a copy of the personal information we hold about you.
- Correct anything inaccurate.
- Withdraw consent where we relied on it.
- Turn off analytics in your iPhone's Settings › Privacy & Security › Analytics & Improvements, and refuse app tracking when asked.
If you live in California, the CCPA/CPRA gives you the right to know what we collect, to delete it, to correct it, and not to be discriminated against for exercising those rights. We do not sell or share personal information as those terms are defined. You may use an authorised agent.
If you live in the EEA or UK, we process your information to perform our contract with you, to pursue our legitimate interest in improving and securing the service, and with your consent where required. You may object, restrict processing, request portability, and complain to your local data protection authority. Your information is processed in the United States under standard contractual clauses where applicable.
To exercise any of these rights, email hello@popscript.app. We may need to confirm your identity first.
7. Security
Data is encrypted in transit. Accounts are protected by row-level security so one account cannot read another's data. Access to production systems is limited to people who need it. No system is perfectly secure, so we cannot guarantee absolute security, but we will tell you and any regulator required if a breach affects your personal information.
8. Children
PopScript is not for children under 13, and we do not knowingly collect their information. If you believe a child has given us personal information, email hello@popscript.app and we will delete it. If you are between 13 and 18, please use PopScript only with a parent or guardian's involvement.
9. International users
We are based in the United States, and your information is processed there. Privacy laws in the United States may differ from those where you live. By using PopScript, you understand your information will be processed in the United States.
10. Changes to this policy
We may update this policy. If the change is significant we will notify you in the app or by email. The date below shows when it last changed, and continuing to use PopScript after a change means you accept it.
11. Contact
PopScript (Revival LLC) 502 South Wells Avenue, Reno, NV 89502 Email: hello@popscript.app